Help Centre

Commonly Asked Questions

I live and work in different areas of my community. Can I receive notifications for more than one area?

Once I've signed up, how will I receive notifications?

How will I know that I've completed the sign up process properly?

I'm trying to sign up but the application says my email address or phone number is already in use. Why is this happening?

I've signed up to receive notifications to my mobile device. What number will text messages come from?

What if my contact information changes and I need to update my account?

I no longer wish to receive notifications. How do I close my account?

Why do I need to provide an email address?

Why do I need to set a password?

I was expecting to receive an e-mail notification but I never received one. What should I do?

How much does it cost?

I have more questions. Who can I contact?

I want to change the email address I use to sign in to my account. How do I do this?

Terms and Conditions

Usage of this service is subject to the terms found at http://www.rdffg.bc.ca/admin/disclaimer. In addition, you acknowledge that this service may send you a text or phone message that may result in charges to your cell phone plan.

The information that you provide will be kept confidential and will not be used for any purpose other than to contact you in the event of an emergency. You will not receive spam or commercial messages through this service.

The Regional District of Fraser-Fort George has the legal authority to collect personal information and has conducted a Privacy Impact Assessment to meet the requirements of Part 3 of the Freedom of Information and Protection of Privacy Act.

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